About Us

Who Are We

We are the premier industry association providing leadership, education, and networking for all technical and customer support professionals and suppliers in the Phoenix and surrounding area.  Not only do we connect individuals in our industry but we recognize excellence at our annual Analyst and Desktop Support Technician of the Year event.

ABOUT HDI | A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit www.ThinkHDI.com or call +1 719.268.0174.

The AZHDI Community

We serve the IT Service & Technical Support Community.  Come check out our local meetings produced by our award winning board!

HDI is the world’s largest IT service & technical support membership association and the industry’s premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for service desk and deskside support emerging trends and best practices.  As an extension of HDI, Arizona has a local chapter dedicated to networking with peers and promoting personal development & training.  We also produce quality informative sessions where you can gain insights into the best practices of local Arizona companies and industry leaders.  Our Board was just recognized at the 2011 National Officers Summit where we were awarded the “Rising Star Local Chapter” out of 68 local chapters.  Check out our front page for meeting locations and times and join us!  We are also on Twitter, Facebook as well as Linkedin.

Arizona HDI is dedicated to bringing you fun and interesting programs.

HDI Arizona’s Board of Directors produce at least 4-6 qualitity local meetings throughout the year.  If you are interested in assisting with any strategic planning please contact the board ( board@azhdi.com). Members active participation is so vital to the maturation of Arizona’s IT Service and Support industry. For a look at our Local Chapter Bylaws please check out the HDI Connections tab.  We also post past meeting presentations in the HDI connections area.  HDI Arizona’s programs and events are open to all HDI members in the Arizona area. Members can enjoy peer-to-peer interactions at special events such as the Summer Social, as well as during meals at our regular chapter meetings. This allows members to share best practices and catch up on the latest industry information. At our regular chapter meetings, speakers present information on specific areas of interest to service and support professionals. Support Center tours allow members to see other’s support centers in action. The Analyst of the Year awards gala provides managers with a way to recognize and reward their front line service desk and deskside support analysts in a special and very meaningful way. To top this all off, HDI national provides members with access to discounted training, resource materials http://www.thinkhdi.com/publications and more depending on your level of membership http://www.thinkhdi.com/join/membershipbenefits.aspx.

Hope to see you at our next event!