VP of Special Events – Cheryl Jackson-McAvoy

VP of Special Events – Cheryl Jackson-McAvoyCheryl McAvoy

cheryl.mcavoy@azhdi.com

Nearly a native, Cheryl has lived in Arizona most of her life and has worked at Wells Fargo for the past 25 years. She has been with Technology Connection for 17 of those years. Cheryl been married for 22 years, has two successful adult children. In her free time she enjoys an active lifestyle, cycling and hiking all over AZ. Cheryl loves to ski and travel as well. Her job has allowed her the opportunity to travel to the Philippines and Hong Kong to train onsite support teams to support themselves, to improve performance and down time. She has also traveled to many other places, Italy being her favorite! 

Cheryl enjoys volunteering weekly for a group supported by the United Way called Vello. Vello is an innovative online tutoring program to help improve a child’s reading ability. This is Cheryl’s third year with the United Way and the reading program and has also made many trips to the local schools in person to hand out take home books and read books to children. 

Currently, leading the Strategic Technology Services Desktop Team, which are third level support and resolve complex issues for Technology Connection team members.

 Cheryl and her team are also responsible for the following:

  • Application testing and deployment to all end users in TC, including VoIP phone solutions
  • Application support
  • Hardware support and Lifecycle replacements
  • Enterprise update/patching testing
  • OS testing and deployment
  • Lync Group Chatroom Administration
  • Maintain hardware and software inventory for TC
  • New Support group integration

Cheryl was the first Arizona Chapter of HDI, Desktop Support Technician of the Year in 2011!